Difference between revisions of "Computer Network Resource Group"

From Carl R. Woese Institute for Genomic Biology - University of Illinois Urbana-Champaign
Jump to navigation Jump to search
 
(20 intermediate revisions by 5 users not shown)
Line 1: Line 1:
'''To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 333-4854. This will allow us to solve as many issues as possible in the most expedient manner.'''
+
'''To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 217-333-4854. This will allow us to solve as many issues as possible in the most expedient manner.'''
  
'''Carl R. Woese Institute for Genomic Biology'''
+
The Computer and Network Resource Group (CNRG) at the Carl R Woese Institute for Genomic Biology (IGB) advances research through innovative IT solutions. We provide leadership and expertise in research computing, offering advanced server and HPC cluster infrastructure for Genomic, AI, and imaging computing. Additionally, we deliver exceptional desktop computing and audio-visual technologies and services, ensuring our users' daily IT needs are met while they focus on research. At CNRG, we are passionate about supporting research excellence through optimal technology use.  
University of Illinois at Urbana-Champaign
 
1206 W. Gregory Dr.
 
Urbana, IL 61801
 
  
The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions.
+
{{MBox|text=All IGB Members are strongly encouraged to switch to IllinoisNet and offer IllinoisNet_Guest for visitors. Please use this link as helpful reference for connecting to IllinoisNet and IllinoisNet_Guest: https://answers.illinois.edu/illinois/page.php?id=90275<br/>Please contact CNRG for further assistance.}}
 
 
'''For computer problems and questions: [mailto:help@igb.illinois.edu help@igb.illinois.edu]'''
 
 
 
''(For <span style="color: red;" data-mce-style="color: red;">urgent</span> problems call 217-333-4854, otherwise please contact us by e-mail if possible)''
 
  
 
<p>
 
<p>
Line 53: Line 46:
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
 
||
 
||
<ul><li>[http://biocluster2.igb.illinois.edu Biocluster Homepage]</li><li>[[Biocluster2| Biocluster User Guide]]</li><li>[http://www.igb.illinois.edu/content/biocluster-account-form Request Biocluster Account]</li><li>[http://www-app2.igb.illinois.edu/tools/slurm/ SLURM Script Generator]</li><li>[[Using Bioarchive | Bioarchive Guide]]</li><li>[https://www.igb.illinois.edu/webform/archive_bucket_request_form Request Bioarchive Account]</li></ul>
+
<ul><li>[http://biocluster.igb.illinois.edu Biocluster Homepage]</li><li>[[Biocluster| Biocluster User Guide]]</li><li>[http://www.igb.illinois.edu/content/biocluster-account-form Request Biocluster Account]</li><li>[http://www-app2.igb.illinois.edu/tools/slurm/ SLURM Script Generator]</li><li>[[Using Bioarchive | Bioarchive Guide]]</li><li>[https://www.igb.illinois.edu/webform/archive_bucket_request_form Request Bioarchive Account]</li></ul>
 
||
 
||
<ul><li>[[Conference Rooms| IGB Conference Rooms Information]]</li><li>[[Video Recording]]</li><li>[[Conference Calls]]</li><li>[https://lyncfewebint2.lync.uillinois.edu/scheduler/ Skype For Business Web Scheduler ]</li></ul>
+
<ul><li>[[Conference Rooms| IGB Conference Rooms Information]]</li><li>[[Video Recording]]</li><li>[[Conference Calls]]</li><li></ul>
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
Line 62: Line 55:
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
 
||
 
||
<ul><li>[[Network Policy]]</li><li>[http://www.igb.illinois.edu/network-activation-form Network Activation Form]</li><li>[[Hardware Address|Find Hardware (Mac) Address]]</li><li>[[Wireless Internet]]</li></ul>
+
<ul><li>[[Network Policy]]</li><li>[http://www.igb.illinois.edu/network-activation-form Network Activation Form]</li><li>[[Hardware Address|Find Hardware (Mac) Address]]</li><li>[https://answers.illinois.edu/illinois/page.php?id=90275 Wi-Fi Help Portal]</li></ul>
  
 
||
 
||
Line 69: Line 62:
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
 
!|607 Classroom<br class="single_linebreak" />
 
!|607 Classroom<br class="single_linebreak" />
!|Skype for Business / Lync<br class="single_linebreak" />
+
!|Microsoft Teams<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
 
||
 
||
Line 75: Line 68:
  
 
||
 
||
<ul><li>[https://www.igb.illinois.edu/telephone_account Request New Number/Make Changes to Existing Number]</li><li>[http://uc.illinois.edu/myuc Your Lync/Skype for Business Information]</li><li>[https://dialin.uillinois.edu/ Change Lync/Skype for Business Pin]</li><li>[http://uc.illinois.edu/e911acknowledge E911 Acknowledgement Form]</li></ul>
+
<ul><li>[https://www.igb.illinois.edu/telephone_account Request New Number/Make Changes to Existing Number]</li><li>[http://uc.illinois.edu/myuc Your Microsoft Teams Information]</li><li>[http://uc.illinois.edu/e911acknowledge E911 Acknowledgement Form]</li></ul>
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
Line 96: Line 89:
 
<ul><li>[http://techservices.illinois.edu/ Technology Services Homepage]</li><li>[http://go.illinois.edu/password Change UIUC Passwords]</li><li>
 
<ul><li>[http://techservices.illinois.edu/ Technology Services Homepage]</li><li>[http://go.illinois.edu/password Change UIUC Passwords]</li><li>
 
[https://answers.uillinois.edu/page.php?id=75343 Adobe Creative Cloud]</li><li>
 
[https://answers.uillinois.edu/page.php?id=75343 Adobe Creative Cloud]</li><li>
[http://techservices.illinois.edu/services/virtual-private-networking-vpn/download-and-set-up-the-vpn-client Virtual Private Network (VPN)]</li><li>[http://techservices.illinois.edu/services/email UIUC Email]</li><li>[http://webstore.illinois.edu Webstore]</li><li>[https://status.illinois.edu/SystemStatus/jsp/current_events.jsp UOFI Current System Status]</li><li>[https://ede.cites.uiuc.edu/ede.cgi Forwarding @illinois.edu Email]</li></ul>
+
[http://techservices.illinois.edu/services/virtual-private-networking-vpn/download-and-set-up-the-vpn-client Virtual Private Network (VPN)]</li><li>[http://techservices.illinois.edu/services/email UIUC Email]</li><li>[http://webstore.illinois.edu Webstore]</li><li>[https://status.illinois.edu UOFI Current System Status]</li><li>[https://ede.cites.uiuc.edu/ede.cgi Forwarding @illinois.edu Email]</li></ul>
  
 
|}
 
|}

Latest revision as of 10:03, 14 December 2023

To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 217-333-4854. This will allow us to solve as many issues as possible in the most expedient manner.

The Computer and Network Resource Group (CNRG) at the Carl R Woese Institute for Genomic Biology (IGB) advances research through innovative IT solutions. We provide leadership and expertise in research computing, offering advanced server and HPC cluster infrastructure for Genomic, AI, and imaging computing. Additionally, we deliver exceptional desktop computing and audio-visual technologies and services, ensuring our users' daily IT needs are met while they focus on research. At CNRG, we are passionate about supporting research excellence through optimal technology use.

Remote Computing
IGB
File Sharing
Policies
IGB E-mail
Desktop Backup
Biocluster
Video/Audio Conferencing
Networking
Calendar
607 Classroom
Microsoft Teams
Printing and Scanning
Generic Guides
Biotech
UIUC/Technology Services