Poster Printing FAQ

What do I need to do if a group of people are going to submit 10 or more orders?

• We ask you give us a heads up before hand by emailing us at posterorders@igb.illinois.edu so we are prepared with the right amount of supplies and we can better manage our time.
• Also let each individual know to create their poster at the appropriate size. When a poster is the wrong size from the submitted size, this significantly slows us down. A lot of people will submit a poster at 8.5x11 without realizing that it needs to be larger.

When and Where can I pick up my poster?

• We are open from 8AM to 4:30PM
• Your poster is located at
  • Carl R. Woese Institute for Genomic Biology
  • 1206 W. Gregory Dr.
  • Urbana, IL 61801
  • Room 149 in the IGB Concourse (basement).
• Please see Hannah McClellan (Room 138) or the CNRG group (Room 131) in the IGB concourse to pick up your poster

Which form of payments do you accept?

• We only accept CFOPs as payment. We are not able to accept credit cards, checks or cash. A CFOP is the University's Account Number. Please contact your advisor or the business office if you do not know which CFOP you should use.

Which filetypes do you accept?

• We accept all file types but strongly recommend PDFs. Another popular file format is PPTX (Powerpoint).

Which file format is best?

• PDFs are by far the best file format. They produce the best accuracy.

Can I have my poster printed using different dimensions than the poster file is set at?

• The poster file length and width should be the same as the length and width you submitted the order at. If we were to print it using different dimensions, pixelation and distrortions will occur.

Why did the width and length of my poster get flipped in my order?

• We automatically flipped the width and length to maximize the use of the paper you select. This way we use less paper and it will save you money. Your poster's printed orientation will remain the same

How long will it take to print my poster?

• For a standard order, we guarantee within 72 business hours (3 Days). This excludes weekends, holidays and breaks.

How long does a rush order take?

• For a rush order, we guarantee within 24 business hours (1 Day). We will also make a best faith effort to get it done sooner if need be. This excludes weekends, holidays and breaks.

I want to take my poster on a plane. Which paper type should I choose?

• You should use Graphic Matte Canvas. It is a foldable paper that can be placed in your luggage. Then you do not have to pay an extra carry on luggage charge. If you must use a non-foldable paper, make sure to select a poster tube to protect the paper.

Can you print multiple copies of the same poster?

• If you want multiple copies of the poster, please submit an order for each copy.

Can I get a proof of my poster?

• If you want a proof of your poster, please submit an order with the dimensions you want the proof to be printed at. Once you receive the proof and like the results, submit another order with the correct dimensions for your final poster.

I have another question that wasn't answered here

• Please email us at posterorders@igb.illinois.edu and we will get back to you.

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Page last reviewed: 11/09/2021