Computer Network Resource Group

To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 333-4854. This will allow us to solve as many issues as possible in the most expedient manner.

Carl R. Woese Institute for Genomic Biology University of Illinois at Urbana-Champaign 1206 W. Gregory Dr. Urbana, IL 61801

The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions.

For computer problems and questions: help@igb.illinois.edu

(For urgent problems call 217-333-4854, otherwise please contact us by e-mail if possible)

Remote Computing
Remote Desktop Home Computer Tips
IGB	File Sharing
CNRG Staff IGB Contacts IGB Password Change Form Recommended Equipment	File Server Policy File Server Access Core Server Access Box/Box Sync
Policies
Account Policy Network Policy Software Policy Desktop Backup Policy	File Server Policy Web Server Policy Telephone Policy System Hosting Policy
IGB E-mail	Desktop Backup
Webmail E-Mail Setup Vacation Message Spam Filtering	Desktop Backup Policy Desktop Backup Setup
Biocluster	Video/Audio Conferencing
Biocluster Homepage Biocluster User Guide Request Biocluster Account SLURM Script Generator Bioarchive Guide Request Bioarchive Account	IGB Conference Rooms Information Video Recording Conference Calls Skype For Business Web Scheduler
Networking	Calendar
Network Policy Network Activation Form Find Hardware (Mac) Address Wireless Internet	Outlook Calendar
607 Classroom	Skype for Business / Lync
Reserve Classroom Classroom Information	Request New Number/Make Changes to Existing Number Your Lync/Skype for Business Information Change Lync/Skype for Business Pin E911 Acknowledgement Form
Printing and Scanning	Generic Guides
Poster Printer Service Poster Printing FAQ Printer Setup Printer Repair Form Network Scanning	Xserver Setup Grant Info Globus Activating Windows or Office VM Pricing and Policies
Biotech	UIUC/Technology Services
Genemapper Guide Genemapper Access Form Biotech Calendar Schedule Biotech File Server Access FCS Express Access Sequencher Single Cell Scheduler Instructions	Technology Services Homepage Change UIUC Passwords Adobe Creative Cloud Virtual Private Network (VPN) UIUC Email Webstore UOFI Current System Status Forwarding @illinois.edu Email