Computer Network Resource Group

Carl R. Woese Institute for Genomic Biology
University of Illinois at Urbana-Champaign
1206 W. Gregory Dr.
Urbana, IL 61801

The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions.

For computer problems and questions: help@igb.illinois.edu

(For urgent problems call 217-333-4854, otherwise please contact us by e-mail if possible)

About CNRG	File Server
Help Contacts	File Server Policy File Server Access
IGB E-mail	Desktop Backup
Webmail E-Mail Setup Vacation Message Spam Filtering	Desktop Backup Policy Desktop Backup Setup
Biocluster	Video/Audio Conferencing
Biocluster Homepage Biocluster User Guide Request Account Galaxy Interface IGB Web BLAST Qsub Script Generator SLURM Script Generator	IGB Conference Rooms Information Video Recording Conference Calls Lync Web Scheduler Polycom User Guide
Networking	Calendar
Network Policy Network Activation Form Find Hardware (Mac) Address Wireless Internet	Outlook Calendar
607 Classroom	EBI
Reserve Classroom Classroom Information	Setup Patent Safe Printer
Other Services	Generic Guides
Poster Printer Service Printer Setup Printer Repair Form Password Change Form Network Scanning	Xserver Setup Box.Net Linux text editing Desktop Security Grant Info Globus Activating Windows or Office
Biotech	UIUC/Technology Services
Genemapper Guide Genemapper Access Form Biotech Calendar Schedule FCS Express Access Sequencher	Technology Services Homepage Change UIUC Passwords Virtual Private Network (VPN) UIUC Email Webstore Your Lync/Skype for Business Information Change Lync/Skype for Business Pin E911 Acknowledgement Form UOFI Current System Status Forwarding @illinois.edu Email
Policies
Network Policy Software Policy Desktop Backup Policy File Server Policy Web Server Policy Telephone Policy System Hosting Policy

Contacts
facilities@igb.illinois.edu	Contact the facilities group regarding room scheduling or a facilities problem.
help@igb.illinois.edu	Contact CNRG regarding a computer question.
pcard@igb.illinois.edu	Notify business office about Pcard orders placed, or inquire about a PCard.
purchasing@igb.illinois.edu	Purchase order information or status.
telecom@igb.illinois.edu	Ask questions about phone lines,the IGB network or request new network lines.