CrashPlan Installation

From Carl R. Woese Institute for Genomic Biology - University of Illinois Urbana-Champaign
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Getting Started

  • Please read our backup policy here
  • Email help@igb.illinois.edu and request access to our CrashPlan Backup System
  • Upon receiving confirmation that your account has been activated, proceed to CrashPlan installation.

Software Installation

Mac OSX

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  • Click on "App Downloads" on the left.

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  • Locate the latest version for your operating system and on the far right column under "Download Apps," click the arrow.

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  • Launch the downloaded file.
  • Select the installer.

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  • Continue and Agree through the setup process (enter computer password when prompted).
  • Make sure that you choose to install for "everyone". Installing it as per user can cause issues with your backup.

CODE42-Mac3.png

  • Crashplan (Code42) will open and allow you to sign in. Use the following credentials:
    • Username: your netID
    • Password: your IGB password
    • Server Address: crashplan.igb.illinois.edu:4282

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  • By default CrashPlan will only backup your main drive.
  • If you would like to backup more drives on your computer click on Change... and check the box next the secondary drive you would like to backup.

Problems with Mojave 10.14 OSX

Windows

Cp1.jpg

  • Click on "App Downloads" on the left.

Cp2.jpg

  • Locate the latest version for your operating system and on the far right column under "Download Apps," click the arrow.

Cp3.jpg

  • Save the file to your computer & open it once download is complete.
  • Continue through the setup process
  • Make sure that you choose to install for "everyone". Installing it as per user can cause issues with your backup.

Cp5.jpg

  • Crashplan (Code42) will open and allow you to sign in. Use the following credentials:
    • Username: your netID
    • Password: your IGB password
    • Server Address: crashplan.igb.illinois.edu:4282

Cp6.jpg

  • Backup will begin.

Linux

Cp1.jpg

  • Click on "App Downloads" on the left.

Cp2.jpg

  • Locate the latest version for your operating system and on the far right column under "Download Apps," click the arrow.

Cp3.jpg

  • Save the file to your computer & extract the files from the folder
  • In terminal navigate to the folder containing the extracted files

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  • Run the install.sh file by typing: ./install.sh

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  • Hit Enter to begin installation.
  • Say yes/use recommendations throughout entire setup, a summary of choices will be displayed at the end

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  • Answer "y" when asked if you want to start CrashPlanDesktop

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Once Crashplan opens, login using the following credentials:

    • Username: your netID
    • Password: your IGB password
    • Server Address: crashplan.igb.illinois.edu:4282

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  • Computer will begin backing up your user directory

Troubleshooting

Restarting