Difference between revisions of "Computer Network Resource Group"

Latest revision as of 13:45, 4 October 2024

To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 217-333-4854. This will allow us to solve as many issues as possible in the most expedient manner.

The Computer and Network Resource Group (CNRG) at the Carl R Woese Institute for Genomic Biology (IGB) advances research through innovative IT solutions. We provide leadership and expertise in research computing, offering advanced server and HPC cluster infrastructure for Genomic, AI, and imaging computing. Additionally, we deliver exceptional desktop computing and audio-visual technologies and services, ensuring our users' daily IT needs are met while they focus on research. At CNRG, we are passionate about supporting research excellence through optimal technology use.

All IGB Members are strongly encouraged to switch to IllinoisNet and offer IllinoisNet_Guest for visitors. Please use this link as helpful reference for connecting to IllinoisNet and IllinoisNet_Guest: https://answers.illinois.edu/illinois/page.php?id=90275
Please contact CNRG for further assistance.

IGB	Desktop Backup
CNRG Staff IGB Contacts Grant Info IGB Password Change Form Recommended Equipment Policies	Desktop Backup Policy Desktop Backup Setup
Biocluster	Video/Audio Conferencing
Biocluster Homepage Request Biocluster Account Xserver Setup Globus	IGB Conference Rooms Information Video Recording Conference Calls
Networking	Data Storage
Network Policy Network Activation Form Find Hardware (Mac) Address Wi-Fi Help Portal	Bioarchive Guide File Server Access Core Server Access Box/Box Drive
607 Classroom	Microsoft Teams
Reserve Classroom Classroom Information	Request New Phone Number/Make Changes to Existing Number Your Microsoft Teams Information
Printing and Scanning	Common Issues
Poster Printer Service Poster Printing FAQ Printer Setup Printer Repair Form Network Scanning	Activating Windows or Office Home Computer Tips
Biotech	UIUC/Technology Services
Genemapper Guide Genemapper Access Form Biotech Calendar Schedule Biotech File Server Access FCS Express Access Sequencher Single Cell Scheduler Instructions	Technology Services Homepage Staff Resource Guide Change UIUC Passwords Adobe Creative Cloud Virtual Private Network (VPN) UIUC Email Webstore UOFI Current System Status

@@ Line 1: / Line 1: @@
-'''Institute for Genomic Biology'''<br/>1206 W. Gregory Dr.<br/>Urbana, IL 61801
+'''To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 217-333-4854. This will allow us to solve as many issues as possible in the most expedient manner.'''
-The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions.
+The Computer and Network Resource Group (CNRG) at the Carl R Woese Institute for Genomic Biology (IGB) advances research through innovative IT solutions. We provide leadership and expertise in research computing, offering advanced server and HPC cluster infrastructure for Genomic, AI, and imaging computing. Additionally, we deliver exceptional desktop computing and audio-visual technologies and services, ensuring our users' daily IT needs are met while they focus on research. At CNRG, we are passionate about supporting research excellence through optimal technology use.
-'''For computer problems and questions: [mailto:help@igb.illinois.edu help@igb.illinois.edu]'''
+{{MBox|text=All IGB Members are strongly encouraged to switch to IllinoisNet and offer IllinoisNet_Guest for visitors. Please use this link as helpful reference for connecting to IllinoisNet and IllinoisNet_Guest: https://answers.illinois.edu/illinois/page.php?id=90275<br/>Please contact CNRG for further assistance.}}
-''(For <font color="red">urgent</font> problems call 217-333-4854, otherwise please contact us by e-mail if possible)''
+<p>
+</p>
+{| class='wikitable' style="margin: 0 auto" border="1" cellspacing="1" cellpadding="1"
-{| style="width: 900px;  margin: 0 auto" class="wikitable" border="1" cellpadding="1" cellspacing="1"
 |-
-! scope="col" | About CNRG<br/>
+! scope="col"|IGB<br class="single_linebreak" />
-! scope="col" | File Server<br/>
+! scope="col"|Desktop Backup<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[[CNRG People|Help Contacts]]
+<div><ul>
+<li>[[CNRG Staff]]</li>
-|
+<li>[https://www.igb.illinois.edu/contact IGB Contacts]</li>
-*[[File Server Policy]]
+<li>[[Grant Info]]</li>
-*[[File Server Access]]
+<li>[https://illinoisauth.igb.illinois.edu/password/ IGB Password Change Form]</li>
+<li>[[Recommended Equipment]]</li>
-|- style="vertical-align:top"
+<li>[[Policies]]</li>
-! IGB E-mail<br/>
+</ul></div>
-! Desktop Backup<br/>
+||
-|- style="vertical-align:top"
+<ul><li>[[Desktop Backup Policy]]</li><li>[[Carbonite Install|Desktop Backup Setup]]</li></ul>
-|
-*[https://mail.igb.illinois.edu Webmail]
-*[[Mail Setup|E-Mail Setup]]
-*[[Vacation Message]]
-*[[Spam Filtering]]
-|
-*[[Desktop Backup Policy]]
-*[[Desktop Backup|Desktop Backup Setup]]
 |- style="vertical-align:top"
-! Biocluster<br/>
+!|Biocluster<br class="single_linebreak" />
-! Audio/Visual Support<br/>
+!|Video/Audio Conferencing<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[http://biocluster.igb.illinois.edu Biocluster Homepage]
+<ul>
-*[[Biocluster|Biocluster User Guide]]
+<li>[http://biocluster.igb.illinois.edu Biocluster Homepage]</li>
-*[http://www.igb.illinois.edu/content/galaxy-and-biocluster-account-form Request Account]
+<li>[http://www.igb.illinois.edu/content/biocluster-account-form Request Biocluster Account]</li>
-*[https://galaxy.igb.illinois.edu Galaxy Interface]
+<li>[[Xserver Setup]]</li><li>[[Globus]]</li>
-*[https://biocluster.igb.illinois.edu/webblast IGB Web BLAST]
+||
-*[http://www-app2.igb.illinois.edu/tools/qsub/ Qsub Script Generator]
+<ul><li>[[Conference Rooms| IGB Conference Rooms Information]]</li><li>[[Video Recording]]</li><li>[[Conference Calls]]</li><li></ul>
-|
-*[[Video Recording]]
-*[[Conference Calls]]
-*[http://uc.illinois.edu/webscheduler Lync Web Scheduler]
-*[[Polycom User Guide]]
 |- style="vertical-align:top"
-! scope="col" | Networking<br/>
+! scope="col"|Networking<br class="single_linebreak" />
-! Calendar<br/>
+!|Data Storage<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[[Network Policy]]
+<ul><li>[[Network Policy]]</li><li>[http://www.igb.illinois.edu/network-activation-form Network Activation Form]</li><li>[[Hardware Address|Find Hardware (Mac) Address]]</li><li>[https://answers.illinois.edu/illinois/page.php?id=90275 Wi-Fi Help Portal]</li></ul>
-*[[Computer Network Activation]]
-*[[Hardware Address|Find Hardware (Mac) Address]]
-*[[Wireless Internet]]
-|
-*[http://calendar.igb.illinois.edu MeetingMaker Web Interface]
-*[[Outlook Calendar]]
+||
+<ul><li>[[Using Bioarchive | Bioarchive Guide]]</li>
+<li>[[File Server Access]]</li>
+<li>[[Core Server Access]]</li>
+<li>[https://answers.uillinois.edu/illinois/page.php?id=93177 Box/Box Drive]</li>
+</ul>
 |- style="vertical-align:top"
-! 607 Classroom<br/>
+!|607 Classroom<br class="single_linebreak" />
-! EBI<br/>
+!|Microsoft Teams<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[http://www.igb.illinois.edu/facilities-services/reserve-classroom Reserve Classroom]
+<ul><li>[http://www.igb.illinois.edu/facilities-services/reserve-classroom Reserve Classroom]</li><li>[[Classroom Information]]</li></ul>
-*[[Classroom File Server]]
-|
+||
-*[[EBI Cluster Guide]]
+<ul><li>[https://www.igb.illinois.edu/telephone_account Request New Phone Number/Make Changes to Existing Number]</li><li>[http://uc.illinois.edu/myuc Your Microsoft Teams Information]</li></ul>
-*[[Patent Safe|Setup Patent Safe Printer]]
 |- style="vertical-align:top"
-! Other Services<br/>
+!|Printing and Scanning<br class="single_linebreak" />
-! Generic Guides<br/>
+!|Common Issues<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[http://www-app.igb.illinois.edu/posterprinter/ Poster Printer Service]
+<ul><li>[http://www-app.igb.illinois.edu/posterprinter/ Poster Printer Service]</li><li>[[Poster Printing FAQ]]</li><li>[[Printer Setup]]</li><li>[http://illiniunion.illinois.edu/techzone/RepairForm.aspx Printer Repair Form]</li><li>[[Network Scanning]]</li></ul>
-*[[Printer Setup]]
+||
-*[https://illinoisauth.igb.illinois.edu/password/ Password Change Form]
+<ul>
-*[[Network Scanning]]
+<li>[[Activating Windows or Office]]</li>
+<li>[[Home Computer Tips]]</li>
-|
+</ul>
-*[[Xserver Setup]]
-*[[Box.Net]]
-*[[Linux text editing]]
-*[[Desktop Security]]
-*[[Grant Info]]
 |- style="vertical-align:top"
-! Biotech<br/>
+!|Biotech<br class="single_linebreak" />
-! UIUC/CITES Services<br/>
+!|UIUC/Technology Services<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[[Genemapper|Genemapper Guide]]
+<ul><li>[[Genemapper|Genemapper Guide]]</li><li>[http://www.biotech.illinois.edu/form/biotech-genemapper-access-form Genemapper Access Form]</li><li>[http://www-app.igb.illinois.edu/biotech_schedule/ Biotech Calendar Schedule]</li><li>[[Biotech File Server Access]]</li><li>[[FCS Express Access]]</li><li>[[Sequencher]]</li><li>[[Single Cell Scheduler|Single Cell Scheduler Instructions]]</ul>
-*[http://www.biotech.illinois.edu/content/biotech-genemapper-access-form Genemapper Access Form]
-*[http://www-app.igb.illinois.edu/biotech_schedule/ Biotech Calendar Schedule]
-*[[FCS Express Access]]
-|
+||
-*[https://www.cites.illinois.edu/ CITES Homepage]
+<ul><li>[http://techservices.illinois.edu/ Technology Services Homepage]</li>
-*[https://passwords.cites.illinois.edu/ Change UIUC Passwords]
+<li>[https://techservices.illinois.edu/staff-resource-guide/ Staff Resource Guide]</li>
-*[https://www.cites.illinois.edu/vpn/ Virtual Private Network (VPN)]
+<li>[http://go.illinois.edu/password Change UIUC Passwords]</li>
-*[http://www.cites.illinois.edu/email/ CITES Email]
+<li>[https://answers.uillinois.edu/page.php?id=75343 Adobe Creative Cloud]</li><li>
-*[http://webstore.illinois.edu Webstore]
+[http://techservices.illinois.edu/services/virtual-private-networking-vpn/download-and-set-up-the-vpn-client Virtual Private Network (VPN)]</li><li>[http://techservices.illinois.edu/services/email UIUC Email]</li><li>[http://webstore.illinois.edu Webstore]</li><li>[https://status.illinois.edu UOFI Current System Status]</li></ul>
-*[https://www.cites.illinois.edu/lync/ Lync Service]
-*[http://uc.illinois.edu/myuc Your Lync Information]
-*[http://status.illinois.edu/SystemStatus/jsp/current_events.jsp CITES Current System Status]
-|- style="vertical-align:top"
-! Policies<br/>
-! <br/>
-|- style="vertical-align:top"
-|
-*[[Network Policy]]
-*[[Software Policy]]
-*[[Desktop Backup Policy]]
-*[[File Server Policy]]
-*[[Web Server Policy]]
-*[[Telephone Policy]]
-*[[System Hosting Policy]]
 |}
+<p>
+</p>
-{| style="width: 900px;  margin: 0 auto" class="wikitable" border="1" cellpadding="1" cellspacing="1"
-|-
-! colspan="2" scope="col" | Contacts
-|-
-| [mailto:facilities@igb.illinois.edu facilities@igb.illinois.edu]<br/>
-| Contact the facilities group regarding room scheduling or a facilities problem.<br/>
-|-
-| [mailto:help@igb.illinois.edu help@igb.illinois.edu]<br/>
-| Contact CNRG regarding a computer question.<br/>
-|-
-| [mailto:pcard@igb.illinois.edu pcard@igb.illinois.edu]<br/>
-| Notify business office about Pcard orders placed, or inquire about a PCard.<br/>
-|-
-| [mailto:purchasing@igb.illinois.edu purchasing@igb.illinois.edu]<br/>
-| Purchase order information or status.<br/>
-|-
-| [mailto:telecom@igb.illinois.edu telecom@igb.illinois.edu]<br/>
-| Ask questions about phone lines,the IGB network or request new network lines.<br/>
-|}

Difference between revisions of "Computer Network Resource Group"

Latest revision as of 13:45, 4 October 2024

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