Difference between revisions of "Computer Network Resource Group"

From Carl R. Woese Institute for Genomic Biology - University of Illinois Urbana-Champaign
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'''Carl R. Woese Institute for Genomic Biology'''<br/>University of Illinois at Urbana-Champaign<br/>1206 W. Gregory Dr.<br/>Urbana, IL 61801
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'''To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 217-333-4854. This will allow us to solve as many issues as possible in the most expedient manner.'''
  
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The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions.
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The Computer and Network Resource Group (CNRG) at the Carl R Woese Institute for Genomic Biology (IGB) advances research through innovative IT solutions. We provide leadership and expertise in research computing, offering advanced server and HPC cluster infrastructure for Genomic, AI, and imaging computing. Additionally, we deliver exceptional desktop computing and audio-visual technologies and services, ensuring our users' daily IT needs are met while they focus on research. At CNRG, we are passionate about supporting research excellence through optimal technology use.  
  
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'''For computer problems and questions: [mailto:help@igb.illinois.edu help@igb.illinois.edu]'''
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{{MBox|text=All IGB Members are strongly encouraged to switch to IllinoisNet and offer IllinoisNet_Guest for visitors. Please use this link as helpful reference for connecting to IllinoisNet and IllinoisNet_Guest: https://answers.illinois.edu/illinois/page.php?id=90275<br/>Please contact CNRG for further assistance.}}
  
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''(For <font color="red">urgent</font> problems call 217-333-4854, otherwise please contact us by e-mail if possible)''
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<p>
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</p>
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{| class='wikitable' style="margin: 0 auto" border="1" cellspacing="1" cellpadding="1"
  
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{| style="width: 900px;  margin: 0 auto" class="wikitable" border="1" cellpadding="1" cellspacing="1"
 
 
|-
 
|-
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! scope="col" | IGB<br/>
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! scope="col"|IGB<br class="single_linebreak" />
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! scope="col" | File Server<br/>
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! scope="col"|Desktop Backup<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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|  
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||
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*[[CNRG Staff]]
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<div><ul>
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*[https://illinoisauth.igb.illinois.edu/password/ Password Change Form]
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<li>[[CNRG Staff]]</li>
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|
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<li>[https://www.igb.illinois.edu/contact IGB Contacts]</li>
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*[[File Server Policy]]
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<li>[[Grant Info]]</li>
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*[[File Server Access]]
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<li>[https://illinoisauth.igb.illinois.edu/password/ IGB Password Change Form]</li>
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|- style="vertical-align:top"
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<li>[[Recommended Equipment]]</li>
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!colspan="2"| Policies
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<li>[[Policies]]</li>
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|-
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</ul></div>
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| style="cellpadding='0'" |
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||
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*[[Network Policy]]
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<ul><li>[[Desktop Backup Policy]]</li><li>[[Carbonite Install|Desktop Backup Setup]]</li></ul>
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*[[Software Policy]]
 
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*[[Desktop Backup Policy]]
 
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| style="cellpadding='0'" |
 
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*[[File Server Policy]]
 
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*[[Web Server Policy]]
 
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*[[Telephone Policy]]
 
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*[[System Hosting Policy]]
 
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|- style="vertical-align:top"
 
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! IGB E-mail<br/>
 
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! Desktop Backup<br/>
 
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|- style="vertical-align:top"
 
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|
 
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*[https://mail.igb.illinois.edu Webmail]
 
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*[[Mail Setup|E-Mail Setup]]
 
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*[[Vacation Message]]
 
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*[[Spam Filtering]]
 
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|  
 
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*[[Desktop Backup Policy]]
 
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*[[CrashPlan Installation|Desktop Backup Setup]]
 
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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! Biocluster<br/>
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!|Biocluster<br class="single_linebreak" />
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! Video/Audio Conferencing<br/>
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!|Video/Audio Conferencing<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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|  
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||
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*[http://biocluster2.igb.illinois.edu Biocluster Homepage]
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<ul>
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*[[Biocluster2| Biocluster User Guide]]
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<li>[http://biocluster.igb.illinois.edu Biocluster Homepage]</li>
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*[http://www.igb.illinois.edu/content/biocluster-account-form Request Account]
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<li>[http://www.igb.illinois.edu/content/biocluster-account-form Request Biocluster Account]</li>
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*[http://www-app2.igb.illinois.edu/tools/slurm/ SLURM Script Generator]
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<li>[[Xserver Setup]]</li><li>[[Globus]]</li>
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*[[Active Archive | Active Archive Guide]]
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|  
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<ul><li>[[Conference Rooms| IGB Conference Rooms Information]]</li><li>[[Video Recording]]</li><li>[[Conference Calls]]</li><li></ul>
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*[[Conference Rooms| IGB Conference Rooms Information]]
 
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*[[Video Recording]]
 
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*[[Conference Calls]]
 
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*[http://uc.illinois.edu/webscheduler Lync Web Scheduler]
 
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*[[Polycom User Guide]]
 
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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! scope="col" | Networking<br/>
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! scope="col"|Networking<br class="single_linebreak" />
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! Calendar<br/>
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!|Data Storage<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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|  
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||
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*[[Network Policy]]
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<ul><li>[[Network Policy]]</li><li>[http://www.igb.illinois.edu/network-activation-form Network Activation Form]</li><li>[[Hardware Address|Find Hardware (Mac) Address]]</li><li>[https://answers.illinois.edu/illinois/page.php?id=90275 Wi-Fi Help Portal]</li></ul>
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*[http://www.igb.illinois.edu/network-activation-form Network Activation Form]
 
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*[[Hardware Address|Find Hardware (Mac) Address]]
 
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*[[Wireless Internet]]
 
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|
 
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*[[Outlook Calendar]]
 
  
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<ul><li>[[Using Bioarchive | Bioarchive Guide]]</li>
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<li>[[File Server Access]]</li>
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<li>[[Core Server Access]]</li>
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<li>[https://answers.uillinois.edu/illinois/page.php?id=93177 Box/Box Drive]</li>
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</ul>
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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! 607 Classroom<br/>
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!|607 Classroom<br class="single_linebreak" />
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! Skype for Business / Lync<br/>
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!|Microsoft Teams<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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|  
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*[http://www.igb.illinois.edu/facilities-services/reserve-classroom Reserve Classroom]
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<ul><li>[http://www.igb.illinois.edu/facilities-services/reserve-classroom Reserve Classroom]</li><li>[[Classroom Information]]</li></ul>
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*[[Classroom Information]]
 
  
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*[https://www.igb.illinois.edu/telephone_account Request New Telephone Number/Make Changes to Existing Number]
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<ul><li>[https://www.igb.illinois.edu/telephone_account Request New Phone Number/Make Changes to Existing Number]</li><li>[http://uc.illinois.edu/myuc Your Microsoft Teams Information]</li></ul>
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*[http://uc.illinois.edu/myuc Your Lync/Skype for Business Information]
 
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*[https://dialin.uillinois.edu/ Change Lync/Skype for Business Pin]
 
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*[http://uc.illinois.edu/e911acknowledge E911 Acknowledgement Form]
 
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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! Printing and Scanning<br/>
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!|Printing and Scanning<br class="single_linebreak" />
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! Generic Guides<br/>
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!|Common Issues<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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*[http://www-app.igb.illinois.edu/posterprinter/ Poster Printer Service]
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<ul><li>[http://www-app.igb.illinois.edu/posterprinter/ Poster Printer Service]</li><li>[[Poster Printing FAQ]]</li><li>[[Printer Setup]]</li><li>[http://illiniunion.illinois.edu/techzone/RepairForm.aspx Printer Repair Form]</li><li>[[Network Scanning]]</li></ul>
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*[[Printer Setup]]
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*[http://illiniunion.illinois.edu/techzone/RepairForm.aspx Printer Repair Form]
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<ul>
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*[[Network Scanning]]
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<li>[[Activating Windows or Office]]</li>
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*[[Patent Safe|Setup Patent Safe Printer]]
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<li>[[Home Computer Tips]]</li>
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</ul>
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*[[Xserver Setup]]
 
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*[[Box.Net]]
 
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*[[Grant Info]]
 
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*[[Globus]]
 
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*[[Activating Windows or Office]]
 
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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! Biotech<br/>
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!|Biotech<br class="single_linebreak" />
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! UIUC/Technology Services<br/>
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!|UIUC/Technology Services<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
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*[[Genemapper|Genemapper Guide]]
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<ul><li>[[Genemapper|Genemapper Guide]]</li><li>[http://www.biotech.illinois.edu/form/biotech-genemapper-access-form Genemapper Access Form]</li><li>[http://www-app.igb.illinois.edu/biotech_schedule/ Biotech Calendar Schedule]</li><li>[[Biotech File Server Access]]</li><li>[[FCS Express Access]]</li><li>[[Sequencher]]</li></ul>
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*[http://www.biotech.illinois.edu/form/biotech-genemapper-access-form Genemapper Access Form]
 
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*[http://www-app.igb.illinois.edu/biotech_schedule/ Biotech Calendar Schedule]
 
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*[[FCS Express Access]]
 
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*[[Sequencher]]
 
  
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*[http://techservices.illinois.edu/ Technology Services Homepage]
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<ul><li>[http://techservices.illinois.edu/ Technology Services Homepage]</li>
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*[http://go.illinois.edu/password Change UIUC Passwords]
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<li>[https://techservices.illinois.edu/staff-resource-guide/ Staff Resource Guide]</li>
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*[http://techservices.illinois.edu/services/virtual-private-networking-vpn/download-and-set-up-the-vpn-client Virtual Private Network (VPN)]
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<li>[http://go.illinois.edu/password Change UIUC Passwords]</li>
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*[http://techservices.illinois.edu/services/email UIUC Email]
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<li>[https://answers.uillinois.edu/page.php?id=75343 Adobe Creative Cloud]</li><li>
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*[http://webstore.illinois.edu Webstore]
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[http://techservices.illinois.edu/services/virtual-private-networking-vpn/download-and-set-up-the-vpn-client Virtual Private Network (VPN)]</li><li>[http://techservices.illinois.edu/services/email UIUC Email]</li><li>[http://webstore.illinois.edu Webstore]</li><li>[https://status.illinois.edu UOFI Current System Status]</li></ul>
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*[https://status.illinois.edu/SystemStatus/jsp/current_events.jsp UOFI Current System Status]
 
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*[https://ede.cites.uiuc.edu/ede.cgi Forwarding @illinois.edu Email]
 
  
 
|}
 
|}
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<p>
  
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</p>
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{| style="width: 900px;  margin: 0 auto" class="wikitable" border="1" cellpadding="1" cellspacing="1"
 
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|-
 
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! colspan="2" scope="col" | Contacts
 
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|-
 
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| [mailto:facilities@igb.illinois.edu facilities@igb.illinois.edu]<br/>
 
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| Contact the facilities group regarding room scheduling or a facilities problem.<br/>
 
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|-
 
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| [mailto:help@igb.illinois.edu help@igb.illinois.edu]<br/>
 
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| Contact CNRG regarding a computer question.<br/>
 
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|-
 
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| [mailto:pcard@igb.illinois.edu pcard@igb.illinois.edu]<br/>
 
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| Notify business office about Pcard orders placed, or inquire about a PCard.<br/>
 
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|-
 
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| [mailto:purchasing@igb.illinois.edu purchasing@igb.illinois.edu]<br/>
 
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| Purchase order information or status.<br/>
 
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|-
 
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| [mailto:telecom@igb.illinois.edu telecom@igb.illinois.edu]<br/>
 
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| Ask questions about phone lines,the IGB network or request new network lines.<br/>
 
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|}
 

Latest revision as of 15:21, 21 November 2024

To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 217-333-4854. This will allow us to solve as many issues as possible in the most expedient manner.

The Computer and Network Resource Group (CNRG) at the Carl R Woese Institute for Genomic Biology (IGB) advances research through innovative IT solutions. We provide leadership and expertise in research computing, offering advanced server and HPC cluster infrastructure for Genomic, AI, and imaging computing. Additionally, we deliver exceptional desktop computing and audio-visual technologies and services, ensuring our users' daily IT needs are met while they focus on research. At CNRG, we are passionate about supporting research excellence through optimal technology use.

Information icon4.svg
 All IGB Members are strongly encouraged to switch to IllinoisNet and offer IllinoisNet_Guest for visitors. Please use this link as helpful reference for connecting to IllinoisNet and IllinoisNet_Guest: https://answers.illinois.edu/illinois/page.php?id=90275
Please contact CNRG for further assistance.

IGB
 Desktop Backup
Biocluster
 Video/Audio Conferencing
Networking
 Data Storage
607 Classroom
 Microsoft Teams
Printing and Scanning
 Common Issues
Biotech
 UIUC/Technology Services

Retrieved from "https://help.igb.illinois.edu/index.php?title=Computer_Network_Resource_Group&oldid=19823"