CrashPlan Installation

From Carl R. Woese Institute for Genomic Biology - University of Illinois Urbana-Champaign
Revision as of 16:04, 20 December 2021 by Dslater (talk | contribs) (OS X 10.14 and Later)
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Getting Started[edit]

  • Please read our backup policy here
  • Email help@igb.illinois.edu and request access to our CrashPlan Backup System
  • Upon receiving confirmation that your account has been activated, proceed to CrashPlan installation.

Software Installation[edit]

Mac OSX[edit]

Cp1.jpg

  • Click on "App Downloads" on the left.

Cp2.jpg

  • Locate the latest version for your operating system and on the far right column under "Download Apps," click the arrow.

Cp3.jpg

  • Launch the downloaded file.
  • Select the installer.

Cp7.png

  • Continue and Agree through the setup process (enter computer password when prompted).
  • Make sure that you choose to install for "everyone". Installing it as per user can cause issues with your backup.

CODE42-Mac3.png

  • Crashplan (Code42) will open and allow you to sign in. Use the following credentials:
    • Username: your netID
    • Password: your IGB password
    • Server Address: crashplan.igb.illinois.edu:4282

Cp8.png

  • By default CrashPlan will only backup your main drive.
  • If you would like to backup more drives on your computer click on Change... and check the box next the secondary drive you would like to backup.

OS X 10.14 and Later[edit]

Windows[edit]

Cp1.jpg

  • Click on "App Downloads" on the left.

Cp2.jpg

  • Locate the latest version for your operating system and on the far right column under "Download Apps," click the arrow.

Cp3.jpg

  • Save the file to your computer & open it once download is complete.
  • Continue through the setup process
  • Make sure that you choose to install for "everyone". Installing it as per user can cause issues with your backup.

Cp5.jpg

  • Crashplan (Code42) will open and allow you to sign in. Use the following credentials:
    • Username: your netID
    • Password: your IGB password
    • Server Address: crashplan.igb.illinois.edu:4282

Cp6.jpg

  • Backup will begin.

Linux[edit]

Cp1.jpg

  • Click on "App Downloads" on the left.

Cp2.jpg

  • Locate the latest version for your operating system and on the far right column under "Download Apps," click the arrow.

Cp3.jpg

  • Save the file to your computer & extract the files from the folder
  • In terminal navigate to the folder containing the extracted files

Cp11.png

  • Run the install.sh file by typing: ./install.sh

Cp12.png

  • Hit Enter to begin installation.
  • Say yes/use recommendations throughout entire setup, a summary of choices will be displayed at the end

Cp13.png

  • Answer "y" when asked if you want to start CrashPlanDesktop

Cp14.png

Once Crashplan opens, login using the following credentials:

    • Username: your netID
    • Password: your IGB password
    • Server Address: crashplan.igb.illinois.edu:4282

Cp15.png

  • Computer will begin backing up your user directory

Troubleshooting[edit]

Restarting[edit]

Unable to download app from the CrashPlan server[edit]

  • If you are unable to download the CrashPlan app from the server after login, you can find the download for your operating system at the following link under "7.0.3 Code42 app," "Installers for a Single Device."

https://support.code42.com/Administrator/6/Planning_and_installing/Code42_server_and_app_downloads