CrashPlan Installation

Getting Started

• Please read our backup policy at here
• Email help@igb.illinois.edu and request access to our CrashPlan Backup System
• Upon receiving confirmation that your account has been activated, proceed to crashplan installation.

Mac OSX

• Go to https://crashplan.igb.illinois.edu to log in and download the backup client using your IGB username/password

• Click on "Administration"

• Click on "App Downloads" on the left.

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• Locate the 5.4.0 version of your operating system and on the far right column under "Download Apps," click the arrow.

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• Launch the downloaded file.

Downloaded Mac file

• Select the installer.

Installer

• Continue and Agree through the setup process (enter computer password when prompted)

Successful install

• CODE42 Version 5.4 window

CODE42 v. 5.4

• In the next window, type in your NetID, IGB password, then copy and paste the server address below and click "Continue."
  • Username: your IGB netid
  • Password: your IGB password
  • PROe Server Address: crashplan.igb.illinois.edu

log-in

• Choose if you want to back up a new device or replace existing device.

New or existing backup

• Choose files to transfer, then choose "Get Files."

Choose files to transfer

• Before files download, you will also see the following window.

Choices

• For "Save selected files" click down arrow and choose your home folder.
• For "If file already exists" choose "Rename."
• For "Permissions" choose "Current."
• Click "Go."
• After files have downloaded, click "Continue."

• You will be prompted to sign in again. Use your netid, IGB password, and "crashplan.igb.illinois.edu" for the Server address.

sign in again

• Backup will begin.

• By default CrashPlan will only backup your main drive.

Windows

• Click this link to log in and download the backup client using your IGB username/password https://crashplan.igb.illinois.edu

• Click on "Administration"

• Click on "App Downloads" on the left.

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• Locate the 5.4.0 version of your operating system and on the far right column under "Download Apps," click the arrow.

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• Save the file to your computer & double-click to launch

• Continue through the setup process

• A new window will appear; sign in for existing account or click on the link "Sign up for an account" if you don't already have one.
• Type in your NetID, Password, then copy and paste the server address below and click "Continue"
  • Username: your IGB netid
  • Password: your IGB password
  • Server Address: crashplan.igb.illinois.edu

Sign in or sign up

• Choose if you want to back up a new device or replace existing device.
• Choose files to transfer, then choose "Get Files." Files will download. Then click "Continue."

Transfer files

• Follow the prompts given by the wizard and eventually it will prompt you to sign in again. Use your netid, IGB password, and crashplan.igb.illinois.edu for the Server address.

Sign in again

• Backup will begin.

Linux

• Click on the download link in the email you received

• Click Save File on the dialog box that appears

• Double-Click on the download to open the .tgz file

• Extract the files to a folder of your choice on your computer

• In terminal navigate to the folder containing the extracted files

• Run the install.sh file by typing: ./install.sh

• Agree and read through the EULA

• Say yes/use recommendations throughout entire setup, a summary of choices will be displayed at the end

• Answer "y" when asked if you want to start CrasPlanDesktop

• A new window will appear, select Existing Account

• Type in your NetID, Password, then copy and paste the server address bellow and click sign in
  • Username: your IGB netid
  • Password: your IGB password
  • PROe Server Address: crashplan.igb.illinois.edu

• Computer will begin backing up your user directory