CrashPlan Installation
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Contents
Getting Started[edit]
- Please read our backup policy here
- Email help@igb.illinois.edu and request access to our CrashPlan Backup System
- Upon receiving confirmation that your account has been activated, proceed to CrashPlan installation.
Software Installation[edit]
Mac OSX[edit]
- Go to https://crashplan.igb.illinois.edu and login using your netID and IGB password
- Click on "App Downloads" on the left.
- Locate the latest version for your operating system and on the far right column under "Download Apps," click the arrow.
- Launch the downloaded file.
- Select the installer.
- Continue and Agree through the setup process (enter computer password when prompted)
- Crashplan (Code42) will open and allow you to sign in. Use the following credentials:
- Username: your netID
- Password: your IGB password
- Server Address: crashplan.igb.illinois.edu:4282
- By default CrashPlan will only backup your main drive.
- If you would like to backup more drives on your computer click on Change... and check the box next the secondary drive you would like to backup.
Problems with Mojave OSX[edit]
- There is a known issue with backing up using CrashPlan if you are using Mojave. Follow the steps at this link to allow CrashPlan to backup: https://support.code42.com/CrashPlan/6/Troubleshooting/macOS_Mojave_not_backing_up_files_with_personal_data
- If you are still having issues, please email help@igb.illinois.edu and we will be able to assist in getting your backups started again.
Windows[edit]
- Go to https://crashplan.igb.illinois.edu and login using your netID and IGB password
- Click on "App Downloads" on the left.
- Locate the latest version for your operating system and on the far right column under "Download Apps," click the arrow.
- Save the file to your computer & open it once download is complete.
- Continue through the setup process
- Crashplan (Code42) will open and allow you to sign in. Use the following credentials:
- Username: your netID
- Password: your IGB password
- Server Address: crashplan.igb.illinois.edu:4282
- Backup will begin.
Linux[edit]
- Go to https://crashplan.igb.illinois.edu and login using your netID and IGB password
- Click on "App Downloads" on the left.
- Locate the latest version for your operating system and on the far right column under "Download Apps," click the arrow.
- Save the file to your computer & extract the files from the folder
- In terminal navigate to the folder containing the extracted files
- Run the install.sh file by typing: ./install.sh
- Hit Enter to begin installation.
- Say yes/use recommendations throughout entire setup, a summary of choices will be displayed at the end
- Answer "y" when asked if you want to start CrashPlanDesktop
Once Crashplan opens, login using the following credentials:
- Username: your netID
- Password: your IGB password
- Server Address: crashplan.igb.illinois.edu:4282
- Computer will begin backing up your user directory
