From Carl R. Woese Institute for Genomic Biology - University of Illinois Urbana-Champaign
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| == Troubleshooting == | | == Troubleshooting == |
| {{mbox|text=Crashplan will not run on macOS Monterey. If you are using Crashplan on Monterey, you will need to uninstall using our directions above}}
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| === Restarting ===
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| *If your Crashplan app is automatically restarting regularly, it might be because you need to increase the amount of memory that Crashplan is allowed to use.
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| *Please follow the guide at [https://support.code42.com/CrashPlan/6/Troubleshooting/Adjust_Code42_app_settings_for_memory_usage_with_large_backups https://support.code42.com/CrashPlan/6/Troubleshooting/Adjust_Code42_app_settings_for_memory_usage_with_large_backups] on how to increase the memory usage.
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| === Unable to download app from the CrashPlan server ===
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| *If you are unable to download the CrashPlan app from the server after login, you can find the download for your operating system at the following link under '''Installers for a single device'''
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| * [https://support.code42.com/Administrator/6/Planning_and_installing/Code42_server_and_app_downloads https://support.code42.com/Administrator/6/Planning_and_installing/Code42_server_and_app_downloads]
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Revision as of 08:58, 18 April 2022
Getting Started
Software Installation
macOS
Windows
Uninstalling
macOS
Windows
- Go to Control Panel->Program and Features
- Uninstall Carbonite Endpoint Application
Troubleshooting