Difference between revisions of "Carbonite Install"
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= Getting Started = | = Getting Started = | ||
* Please read our backup policy at [https://help.igb.illinois.edu/Desktop_Backup_Policy https://help.igb.illinois.edu/Desktop_Backup_Policy] | * Please read our backup policy at [https://help.igb.illinois.edu/Desktop_Backup_Policy https://help.igb.illinois.edu/Desktop_Backup_Policy] | ||
* Email [mailto:help@igb.illinois.edu help@igb.illinois.edu] and request access to our Carbonite Backup System | * Email [mailto:help@igb.illinois.edu help@igb.illinois.edu] and request access to our Carbonite Backup System | ||
* You will receive an email which contains the links to download the Desktop Application, Actiation URL, and Activation Code. | * You will receive an email which contains the links to download the Desktop Application, Actiation URL, and Activation Code. | ||
| − | * Activation URL is | + | * Activation URL is '''carbonite.igb.illinois.edu''' |
| + | * Each device you want to back up, you will need a new email with a new Activation Code. If you want to add another device, send us an email. | ||
= What is Backed Up = | = What is Backed Up = | ||
| − | * | + | * By default all files are backed up from all internal hard drives except for |
| − | ** System/OS files - | + | ** System/OS files - C:\Windows, C:\Program Files, /System, /Library. Full lists are available at [https://support.carbonite.com/endpoint/articles/Mac-File-and-Folder-Types-Excluded-for-Endpoints https://support.carbonite.com/endpoint/articles/Mac-File-and-Folder-Types-Excluded-for-Endpoints] and [https://support.carbonite.com/endpoint/articles/Mac-File-and-Folder-Types-Excluded-for-Endpoints https://support.carbonite.com/endpoint/articles/Mac-File-and-Folder-Types-Excluded-for-Endpoints] |
| − | ** Specifically excluded files types. This consists of Audio, Video, and Virtual Machine files. The | + | ** Specifically excluded files types. This consists of Audio, Video, and Virtual Machine files. The full list is at [https://help.igb.illinois.edu/Desktop_Backup_Policy https://help.igb.illinois.edu/Desktop_Backup_Policy] |
| + | * Your backup data will be retained for a period of six months after your IGB account is closed. | ||
= Software Installation = | = Software Installation = | ||
== macOS == | == macOS == | ||
| − | |||
| − | + | * After having requested a Carbonite account, you should have received this email: | |
| − | * | + | * Your system administrator has designated you for endpoint protection. Follow the instructions below to start protecting your device. |
| + | [[File:carbw1.JPG|400px]] | ||
| + | * Download and install the Mac software | ||
| + | [[File:Carb-m-2.jpg|400px]] | ||
| + | * Click on the Carbonite icon in Applications, then enter in Activation Server URL: carbonite.igb.illinois.edu and Activation code from the email | ||
| + | [[File:Carb-m-3.jpg|400px]] | ||
| + | * Close the window after activation | ||
| + | [[File:Carb-m-4.jpg|400px]] | ||
| + | * Your computer is now being backed up | ||
| + | [[File:Carb-m-5.jpg|400px]] | ||
| + | |||
| + | ==Windows== | ||
| + | |||
| + | * After having requested a Carbonite account, you should have received this email: | ||
| + | * Your system administrator has designated you for endpoint protection. Follow the instructions below to start protecting your device. | ||
| + | [[File:carbw1.JPG|400px]] | ||
| + | * Download and install the Windows software | ||
| + | [[File:carbw2.JPG|400px]] | ||
| + | * Click on the Carbonite icon in the Start Menu, then enter in Activation Server URL: carbonite.igb.illinois.edu and Activation code from the email | ||
| + | [[File:carbw4.JPG|400px]] | ||
| + | * Close the window after activation | ||
| + | [[File:carbw5.JPG|400px]] | ||
| + | * Your computer is now being backed up | ||
| + | [[File:carbw6.JPG|400px]] | ||
= Uninstalling = | = Uninstalling = | ||
| − | + | * If you do not want a computer to be backed up anymore, the device needs to be disabled by send us an email at [mailto:help@igb.illinois.edu help@igb.illinois.edu]. | |
| + | * Then uninstall the software from your computer. | ||
== macOS == | == macOS == | ||
| − | + | * Please view this website: https://support.carbonite.com/articles/Personal-Pro-Mac-Manually-Uninstalling | |
== Windows == | == Windows == | ||
| Line 27: | Line 53: | ||
* Uninstall '''Carbonite Endpoint''' Application | * Uninstall '''Carbonite Endpoint''' Application | ||
| − | + | = References = | |
* User Guide - [https://support.carbonite.com/guides/Endpoint/User/EndpointUserGuide.pdf https://support.carbonite.com/guides/Endpoint/User/EndpointUserGuide.pdf] | * User Guide - [https://support.carbonite.com/guides/Endpoint/User/EndpointUserGuide.pdf https://support.carbonite.com/guides/Endpoint/User/EndpointUserGuide.pdf] | ||
Latest revision as of 10:41, 8 August 2023
Contents
Getting Started[edit]
- Please read our backup policy at https://help.igb.illinois.edu/Desktop_Backup_Policy
- Email help@igb.illinois.edu and request access to our Carbonite Backup System
- You will receive an email which contains the links to download the Desktop Application, Actiation URL, and Activation Code.
- Activation URL is carbonite.igb.illinois.edu
- Each device you want to back up, you will need a new email with a new Activation Code. If you want to add another device, send us an email.
What is Backed Up[edit]
- By default all files are backed up from all internal hard drives except for
- System/OS files - C:\Windows, C:\Program Files, /System, /Library. Full lists are available at https://support.carbonite.com/endpoint/articles/Mac-File-and-Folder-Types-Excluded-for-Endpoints and https://support.carbonite.com/endpoint/articles/Mac-File-and-Folder-Types-Excluded-for-Endpoints
- Specifically excluded files types. This consists of Audio, Video, and Virtual Machine files. The full list is at https://help.igb.illinois.edu/Desktop_Backup_Policy
- Your backup data will be retained for a period of six months after your IGB account is closed.
Software Installation[edit]
macOS[edit]
- After having requested a Carbonite account, you should have received this email:
- Your system administrator has designated you for endpoint protection. Follow the instructions below to start protecting your device.
- Download and install the Mac software
- Click on the Carbonite icon in Applications, then enter in Activation Server URL: carbonite.igb.illinois.edu and Activation code from the email
- Close the window after activation
- Your computer is now being backed up
Windows[edit]
- After having requested a Carbonite account, you should have received this email:
- Your system administrator has designated you for endpoint protection. Follow the instructions below to start protecting your device.
- Download and install the Windows software
- Click on the Carbonite icon in the Start Menu, then enter in Activation Server URL: carbonite.igb.illinois.edu and Activation code from the email
- Close the window after activation
- Your computer is now being backed up
Uninstalling[edit]
- If you do not want a computer to be backed up anymore, the device needs to be disabled by send us an email at help@igb.illinois.edu.
- Then uninstall the software from your computer.
macOS[edit]
- Please view this website: https://support.carbonite.com/articles/Personal-Pro-Mac-Manually-Uninstalling
Windows[edit]
- Go to Control Panel->Program and Features
- Uninstall Carbonite Endpoint Application
