Computer Network Resource Group

To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 217-333-4854. This will allow us to solve as many issues as possible in the most expedient manner.

The Computer and Network Resource Group (CNRG) at the Carl R Woese Institute for Genomic Biology (IGB) advances research through innovative IT solutions. We provide leadership and expertise in research computing, offering advanced server and HPC cluster infrastructure for Genomic, AI, and imaging computing. Additionally, we deliver exceptional desktop computing and audio-visual technologies and services, ensuring our users' daily IT needs are met while they focus on research. At CNRG, we are passionate about supporting research excellence through optimal technology use.

For computer problems and questions see the informational pages below or email help@igb.illinois.edu if you need additional help.

(For urgent problems call 217-333-4854, otherwise please contact us by e-mail if possible) All IGB Members are strongly encouraged to switch to IllinoisNet and offer IllinoisNet_Guest for visitors.

Please use this link as a helpful reference for connecting to IllinoisNet and IllinoisNet_Guest:https://answers.illinois.edu/illinois/page.php?id=90275

If needed, please get in touch with CNRG for further assistance. ​

Remote Computing
Remote Desktop Home Computer Tips
IGB	File Sharing
CNRG Staff IGB Contacts IGB Password Change Form Recommended Equipment	File Server Policy File Server Access Core Server Access Box/Box Sync
Policies
Account Policy Network Policy Software Policy Desktop Backup Policy	File Server Policy Web Server Policy Telephone Policy System Hosting Policy
IGB E-mail<brclass="single_linebreak">	Desktop Backup<brclass="single_linebreak">
Webmail E-Mail Setup Vacation Message Spam Filtering	Desktop Backup Policy Desktop Backup Setup
Biocluster<brclass="single_linebreak">	Video/Audio Conferencing<brclass="single_linebreak">
Biocluster Homepage Biocluster User Guide Request Biocluster Account SLURM Script Generator Bioarchive Guide Request Bioarchive Account	IGB Conference Rooms Information Video Recording Conference Calls
Networking<brclass="single_linebreak">	Calendar<brclass="single_linebreak">
Network Policy Network Activation Form Find Hardware (Mac) Address Wireless Internet	Outlook Calendar
607 Classroom<brclass="single_linebreak">	Microsoft Teams<brclass="single_linebreak">
Reserve Classroom Classroom Information	Request New Number/Make Changes to Existing Number Your Microsoft Teams Information E911 Acknowledgement Form
Printing and Scanning<brclass="single_linebreak">	Generic Guides<brclass="single_linebreak">
Poster Printer Service Poster Printing FAQ Printer Setup Printer Repair Form Network Scanning	Xserver Setup Grant Info Globus Activating Windows or Office VM Pricing and Policies
Biotech<brclass="single_linebreak">	UIUC/Technology Services<brclass="single_linebreak">
Genemapper Guide Genemapper Access Form Biotech Calendar Schedule Biotech File Server Access FCS Express Access Sequencher Single Cell Scheduler Instructions	Technology Services Homepage Change UIUC Passwords Adobe Creative Cloud Virtual Private Network (VPN) UIUC Email Webstore UOFI Current System Status Forwarding @illinois.edu Email