Difference between revisions of "Computer Network Resource Group"

Latest revision as of 10:03, 14 December 2023

To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 217-333-4854. This will allow us to solve as many issues as possible in the most expedient manner.

The Computer and Network Resource Group (CNRG) at the Carl R Woese Institute for Genomic Biology (IGB) advances research through innovative IT solutions. We provide leadership and expertise in research computing, offering advanced server and HPC cluster infrastructure for Genomic, AI, and imaging computing. Additionally, we deliver exceptional desktop computing and audio-visual technologies and services, ensuring our users' daily IT needs are met while they focus on research. At CNRG, we are passionate about supporting research excellence through optimal technology use.

All IGB Members are strongly encouraged to switch to IllinoisNet and offer IllinoisNet_Guest for visitors. Please use this link as helpful reference for connecting to IllinoisNet and IllinoisNet_Guest: https://answers.illinois.edu/illinois/page.php?id=90275
Please contact CNRG for further assistance.

Remote Computing
Remote Desktop Home Computer Tips
IGB	File Sharing
CNRG Staff IGB Contacts IGB Password Change Form Recommended Equipment	File Server Policy File Server Access Core Server Access Box/Box Sync
Policies
Account Policy Network Policy Software Policy Desktop Backup Policy	File Server Policy Web Server Policy Telephone Policy System Hosting Policy
IGB E-mail	Desktop Backup
Webmail E-Mail Setup Vacation Message Spam Filtering	Desktop Backup Policy Desktop Backup Setup
Biocluster	Video/Audio Conferencing
Biocluster Homepage Biocluster User Guide Request Biocluster Account SLURM Script Generator Bioarchive Guide Request Bioarchive Account	IGB Conference Rooms Information Video Recording Conference Calls
Networking	Calendar
Network Policy Network Activation Form Find Hardware (Mac) Address Wi-Fi Help Portal	Outlook Calendar
607 Classroom	Microsoft Teams
Reserve Classroom Classroom Information	Request New Number/Make Changes to Existing Number Your Microsoft Teams Information E911 Acknowledgement Form
Printing and Scanning	Generic Guides
Poster Printer Service Poster Printing FAQ Printer Setup Printer Repair Form Network Scanning	Xserver Setup Grant Info Globus Activating Windows or Office VM Pricing and Policies
Biotech	UIUC/Technology Services
Genemapper Guide Genemapper Access Form Biotech Calendar Schedule Biotech File Server Access FCS Express Access Sequencher Single Cell Scheduler Instructions	Technology Services Homepage Change UIUC Passwords Adobe Creative Cloud Virtual Private Network (VPN) UIUC Email Webstore UOFI Current System Status Forwarding @illinois.edu Email

@@ Line 1: / Line 1: @@
-'''Institute for Genomic Biology'''<br/>1206 W. Gregory Dr.<br/>Urbana, IL 61801
+'''To get the best assistance, please email the CNRG helpdesk (help@igb.illinois.edu) or if your computer is unavailable, call 217-333-4854. This will allow us to solve as many issues as possible in the most expedient manner.'''
-The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions.
+The Computer and Network Resource Group (CNRG) at the Carl R Woese Institute for Genomic Biology (IGB) advances research through innovative IT solutions. We provide leadership and expertise in research computing, offering advanced server and HPC cluster infrastructure for Genomic, AI, and imaging computing. Additionally, we deliver exceptional desktop computing and audio-visual technologies and services, ensuring our users' daily IT needs are met while they focus on research. At CNRG, we are passionate about supporting research excellence through optimal technology use.
-'''For computer problems and questions: [mailto:help@igb.illinois.edu help@igb.illinois.edu]'''
+{{MBox|text=All IGB Members are strongly encouraged to switch to IllinoisNet and offer IllinoisNet_Guest for visitors. Please use this link as helpful reference for connecting to IllinoisNet and IllinoisNet_Guest: https://answers.illinois.edu/illinois/page.php?id=90275<br/>Please contact CNRG for further assistance.}}
-''(For <font color="red">urgent</font> problems call (217-333-4854) otherwise please contact us by e-mail if possible)''
+<p>
+</p>
+{| class='wikitable' style="margin: 0 auto" border="1" cellspacing="1" cellpadding="1"
+|-
+! colspan="2"|Remote Computing
+|- style="vertical-align:top"
+||
+<div><ul><li>[[Remote Desktop]]</li>
+<li>[[Home Computer Tips]]</li>
-{| style="width: 900px;  margin: 0 auto" class="wikitable" border="1" cellpadding="1" cellspacing="1"
 |-
-! scope="col" | About CNRG<br/>
+! scope="col"|IGB<br class="single_linebreak" />
-! scope="col" | File Server<br/>
+! scope="col"|File Sharing<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[[CNRG People|Help Contacts]]
+<div><ul><li>[[CNRG Staff]]</li><li>[[IGB Contacts]]</li><li>[https://illinoisauth.igb.illinois.edu/password/ IGB Password Change Form]</li>
+<li>[[Recommended Equipment]]</li>
+</ul></div>
+||
+<ul><li>[[File Server Policy]]</li><li>[[File Server Access]]</li><li>[[Core Server Access]]</li><li>[[Box.Net|Box/Box Sync]]</li></ul>
+|- style="vertical-align:top"
+! colspan="2"|Policies
+|-
+| style="cellpadding='0'"|<ul><li>[[Account Policy]]</li><li>[[Network Policy]]</li><li>[[Software Policy]]</li><li>[[Desktop Backup Policy]]</li></ul>
+| style="cellpadding='0'"|<ul><li>[[File Server Policy]]</li><li>[[Web Server Policy]]</li><li>[[Telephone Policy]]</li><li>[[System Hosting Policy]]</li></ul>
-|
+|- style="vertical-align:top"
-*[[File Server Policy]]
+!|IGB E-mail<br class="single_linebreak" />
-*[[File Server Access]]
+!|Desktop Backup<br class="single_linebreak" />
+|- style="vertical-align:top"
+||
+<ul><li>[https://mail.igb.illinois.edu Webmail]</li><li>[[Mail Setup|E-Mail Setup]]</li><li>[[Vacation Message]]</li><li>[[Spam Filtering]]</li></ul>
+||
+<ul><li>[[Desktop Backup Policy]]</li><li>[[Carbonite Install|Desktop Backup Setup]]</li></ul>
 |- style="vertical-align:top"
-! IGB E-mail<br/>
+!|Biocluster<br class="single_linebreak" />
-! Desktop Backup<br/>
+!|Video/Audio Conferencing<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[https://mail.igb.illinois.edu Webmail]
+<ul><li>[http://biocluster.igb.illinois.edu Biocluster Homepage]</li><li>[[Biocluster| Biocluster User Guide]]</li><li>[http://www.igb.illinois.edu/content/biocluster-account-form Request Biocluster Account]</li><li>[http://www-app2.igb.illinois.edu/tools/slurm/ SLURM Script Generator]</li><li>[[Using Bioarchive | Bioarchive Guide]]</li><li>[https://www.igb.illinois.edu/webform/archive_bucket_request_form Request Bioarchive Account]</li></ul>
-*[[Mail Setup|E-Mail Setup]]
+||
-*[[Vacation Message]]
+<ul><li>[[Conference Rooms| IGB Conference Rooms Information]]</li><li>[[Video Recording]]</li><li>[[Conference Calls]]</li><li></ul>
-*[[Spam Filtering]]
-|
-*[[Desktop Backup Policy]]
-*[[Desktop Backup|Desktop Backup Setup]]
 |- style="vertical-align:top"
-! Biocluster<br/>
+! scope="col"|Networking<br class="single_linebreak" />
-! Audio/Visual Support<br/>
+!|Calendar<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[http://biocluster.igb.illinois.edu Biocluster Homepage]
+<ul><li>[[Network Policy]]</li><li>[http://www.igb.illinois.edu/network-activation-form Network Activation Form]</li><li>[[Hardware Address|Find Hardware (Mac) Address]]</li><li>[https://answers.illinois.edu/illinois/page.php?id=90275 Wi-Fi Help Portal]</li></ul>
-*[[Biocluster|Biocluster User Guide]]
-*[http://www.igb.illinois.edu/content/galaxy-and-biocluster-account-form Request Account]
-*[https://galaxy.igb.illinois.edu Galaxy Interface]
-*[https://biocluster.igb.illinois.edu/webblast IGB Web BLAST]
-*[http://www-app2.igb.illinois.edu/tools/qsub/ Qsub Script Generator]
-|
+||
-*[[Video Recording]]
+<ul><li>[[Outlook Calendar]]</li></ul>
-*[[Conference Calls]]
-*[[Polycom User Guide]]
 |- style="vertical-align:top"
-! scope="col" | Networking<br/>
+!|607 Classroom<br class="single_linebreak" />
-! Calendar<br/>
+!|Microsoft Teams<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[[Network Policy]]
+<ul><li>[http://www.igb.illinois.edu/facilities-services/reserve-classroom Reserve Classroom]</li><li>[[Classroom Information]]</li></ul>
-*[[Computer Network Activation]]
-*[[Wireless Internet]]
-|
+||
-*[http://calendar.igb.illinois.edu MeetingMaker Web Interface]
+<ul><li>[https://www.igb.illinois.edu/telephone_account Request New Number/Make Changes to Existing Number]</li><li>[http://uc.illinois.edu/myuc Your Microsoft Teams Information]</li><li>[http://uc.illinois.edu/e911acknowledge E911 Acknowledgement Form]</li></ul>
-*[[Outlook Calendar]]
 |- style="vertical-align:top"
-! 607 Classroom<br/>
+!|Printing and Scanning<br class="single_linebreak" />
-! EBI<br/>
+!|Generic Guides<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[http://www.igb.illinois.edu/facilities-services/reserve-classroom Reserve Classroom]
+<ul><li>[http://www-app.igb.illinois.edu/posterprinter/ Poster Printer Service]</li><li>[[Poster Printing FAQ]]</li><li>[[Printer Setup]]</li><li>[http://illiniunion.illinois.edu/techzone/RepairForm.aspx Printer Repair Form]</li><li>[[Network Scanning]]</li></ul>
-*[[Classroom File Server]]
+||
+<ul><li>[[Xserver Setup]]</li><li>[[Grant Info]]</li><li>[[Globus]]</li><li>[[Activating Windows or Office]]</li><li>[[VM Pricing and Policies]]</li></ul>
-|
-*[[EBI Cluster Guide]]
-*[[Patent Safe|Setup Patent Safe Printer]]
 |- style="vertical-align:top"
-! Other Services<br/>
+!|Biotech<br class="single_linebreak" />
-! Generic Guides<br/>
+!|UIUC/Technology Services<br class="single_linebreak" />
 |- style="vertical-align:top"
-|
+||
-*[http://www-app.igb.illinois.edu/posterprinter/ Poster Printer Service]
+<ul><li>[[Genemapper|Genemapper Guide]]</li><li>[http://www.biotech.illinois.edu/form/biotech-genemapper-access-form Genemapper Access Form]</li><li>[http://www-app.igb.illinois.edu/biotech_schedule/ Biotech Calendar Schedule]</li><li>[[Biotech File Server Access]]</li><li>[[FCS Express Access]]</li><li>[[Sequencher]]</li><li>[[Single Cell Scheduler|Single Cell Scheduler Instructions]]</ul>
-*[[Printer Setup]]
-*[https://illinoisauth.igb.illinois.edu/password/ Password Change Form]
-|
+||
-*[[Xserver Setup]]
+<ul><li>[http://techservices.illinois.edu/ Technology Services Homepage]</li><li>[http://go.illinois.edu/password Change UIUC Passwords]</li><li>
-*[[Box.Net]]
+[https://answers.uillinois.edu/page.php?id=75343 Adobe Creative Cloud]</li><li>
-*[[Linux text editing]]
+[http://techservices.illinois.edu/services/virtual-private-networking-vpn/download-and-set-up-the-vpn-client Virtual Private Network (VPN)]</li><li>[http://techservices.illinois.edu/services/email UIUC Email]</li><li>[http://webstore.illinois.edu Webstore]</li><li>[https://status.illinois.edu UOFI Current System Status]</li><li>[https://ede.cites.uiuc.edu/ede.cgi Forwarding @illinois.edu Email]</li></ul>
-*[[Desktop Security]]
-*[[Grant Info]]
 |}
+<p>
+</p>
-{| style="width: 900px;  margin: 0 auto" class="wikitable" border="1" cellpadding="1" cellspacing="1"
-|-
-! colspan="2" scope="col" | Contacts
-|-
-| [mailto:facilities@igb.illinois.edu facilities@igb.illinois.edu]<br/>
-| Contact the facilities group regarding room scheduling or a facilities problem.<br/>
-|-
-| [mailto:help@igb.illinois.edu help@igb.illinois.edu]<br/>
-| Contact CNRG regarding a computer question.<br/>
-|-
-| [mailto:pcard@igb.illinois.edu pcard@igb.illinois.edu]<br/>
-| Notify business office about Pcard orders placed, or inquire about a PCard.<br/>
-|-
-| [mailto:purchasing@igb.illinois.edu purchasing@igb.illinois.edu]<br/>
-| Purchase order information or status.<br/>
-|-
-| [mailto:telecom@igb.illinois.edu telecom@igb.illinois.edu]<br/>
-| Ask questions about phone lines,the IGB network or request new network lines.<br/>
-|}

Difference between revisions of "Computer Network Resource Group"

Latest revision as of 10:03, 14 December 2023

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