Desktop Backup Policy

IGB Desktop Backup Policy

Desktop Backup is one of the most difficult things for an information technology department to take care of. In order to help manage this project, we have come up with the following set of policies. If you have any questions about these policies, please contact us.

Availability

The desktop backup service is available free to all in the IGB. However, this system is not failsafe. If you have extremely important files we suggest keeping them in more than one location. You may install the backup client on up to 4 of your IGB owned computers.

Responsiblility

We will make our best effort to keep the system running on our end, but there will be days when for whatever reason the backup server does not respond properly. It is not feasible for us to check everyone's desktop backup client (CrashPlan) to make sure it is running properly, so we suggest that each user periodically check desktop backup client (CrashPlan) to see when they were last backed up and to notify us if there is a problem. In addition if you receive an email stating that you have not been backed up for a period of time, we do not get those messages and therefore expect you to contact us about them.

Disk Size

Machines with over 500 GB data will not be backed up. Everything in a no_backup folder (a folder you can create by yourself on your machine) will not be backed up.

Exceptions

The following file extensions will not backed up due to their large file sizes and the data not being associated with IGB.

• .mp3 (Audio)
• .ogg (Audio)
• .aac (iTunes Audio)
• .wma (Windows Media Audio)
• .mpg (Video)
• .avi (Video)
• .mov (Quicktime Video)
• .vob (DVD Video)
• .rm (RealMedia Video)
• .wmv (Windows Media Video)
• .iso (CD/DVD Image)
• .vmdk (VMWare Virtual Machine)
• .vdi (VirtualBox Virtual Machine)
• .hdd (Parallels Virtual Machine)
• .bkf (Windows XP Backup file)
• .vhd (Windows Vista/7 Backup file)