Difference between revisions of "Computer Network Resource Group"

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'''Carl R. Woese Institute for Genomic Biology'''<br/>University of Illinois at Urbana-Champaign<br/>1206 W. Gregory Dr.<br/>Urbana, IL 61801
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'''Carl R. Woese Institute for Genomic Biology'''
 +
University of Illinois at Urbana-Champaign
 +
1206 W. Gregory Dr.
 +
Urbana, IL 61801
  
 
The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions.
 
The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions.
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'''For computer problems and questions: [mailto:help@igb.illinois.edu help@igb.illinois.edu]'''
 
'''For computer problems and questions: [mailto:help@igb.illinois.edu help@igb.illinois.edu]'''
  
''(For <font color="red">urgent</font> problems call 217-333-4854, otherwise please contact us by e-mail if possible)''
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''(For <span style="color: red;" data-mce-style="color: red;">urgent</span> problems call 217-333-4854, otherwise please contact us by e-mail if possible)''
  
{| style="width: 900px;  margin: 0 auto" class="wikitable" border="1" cellpadding="1" cellspacing="1"
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<p>
 +
</p>
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{| class='wikitable' style="margin: 0 auto" border="1" cellspacing="1" cellpadding="1"
 
|-
 
|-
! scope="col" | IGB<br/>
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! scope="col"|IGB<br class="single_linebreak" />
! scope="col" | File Server<br/>
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! scope="col"|File Server<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
|  
+
||
*[[CNRG Staff]]
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<div><ul><li>[[CNRG Staff]]</li><li>[https://illinoisauth.igb.illinois.edu/password/ Password Change Form]</li></ul></div>
*[https://illinoisauth.igb.illinois.edu/password/ Password Change Form]
+
||
|  
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<ul><li>[[File Server Policy]]</li><li>[[File Server Access]]</li></ul>
*[[File Server Policy]]
 
*[[File Server Access]]
 
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
!colspan="2"| Policies
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! colspan="2"|Policies
 
|-
 
|-
| style="cellpadding='0'" |
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| style="cellpadding='0'"|<ul><li>[[Network Policy]]</li><li>[[Software Policy]]</li><li>[[Desktop Backup Policy]]</li></ul>
*[[Network Policy]]
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| style="cellpadding='0'"|<ul><li>[[File Server Policy]]</li><li>[[Web Server Policy]]</li><li>[[Telephone Policy]]</li><li>[[System Hosting Policy]]</li></ul>
*[[Software Policy]]
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*[[Desktop Backup Policy]]
 
| style="cellpadding='0'" |
 
*[[File Server Policy]]
 
*[[Web Server Policy]]
 
*[[Telephone Policy]]
 
*[[System Hosting Policy]]
 
|
 
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
! IGB E-mail<br/>
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!|IGB E-mail<br class="single_linebreak" />
! Desktop Backup<br/>
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!|Desktop Backup<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
|  
+
||
*[https://mail.igb.illinois.edu Webmail]
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<ul><li>[https://mail.igb.illinois.edu Webmail]</li><li>[[Mail Setup|E-Mail Setup]]</li><li>[[Vacation Message]]</li><li>[[Spam Filtering]]</li></ul>
*[[Mail Setup|E-Mail Setup]]
 
*[[Vacation Message]]
 
*[[Spam Filtering]]
 
  
|  
+
||
*[[Desktop Backup Policy]]
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<ul><li>[[Desktop Backup Policy]]</li><li>[[CrashPlan Installation|Desktop Backup Setup]]</li></ul>
*[[CrashPlan Installation|Desktop Backup Setup]]
 
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
! Biocluster<br/>
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!|Biocluster<br class="single_linebreak" />
! Video/Audio Conferencing<br/>
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!|Video/Audio Conferencing<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
|  
+
||
*[http://biocluster2.igb.illinois.edu Biocluster Homepage]
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<ul><li>[http://biocluster2.igb.illinois.edu Biocluster Homepage]</li><li>[[Biocluster2| Biocluster User Guide]]</li><li>[http://www.igb.illinois.edu/content/biocluster-account-form Request Account]</li><li>[http://www-app2.igb.illinois.edu/tools/slurm/ SLURM Script Generator]</li><li>[[Active Archive | Active Archive Guide]]</li></ul>
*[[Biocluster2| Biocluster User Guide]]
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||
*[http://www.igb.illinois.edu/content/biocluster-account-form Request Account]
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<ul><li>[[Conference Rooms| IGB Conference Rooms Information]]</li><li>[[Video Recording]]</li><li>[[Conference Calls]]</li><li>[http://uc.illinois.edu/webscheduler Lync Web Scheduler]</li></ul>
*[http://www-app2.igb.illinois.edu/tools/slurm/ SLURM Script Generator]
 
*[[Active Archive | Active Archive Guide]]
 
|  
 
*[[Conference Rooms| IGB Conference Rooms Information]]
 
*[[Video Recording]]
 
*[[Conference Calls]]
 
*[http://uc.illinois.edu/webscheduler Lync Web Scheduler]
 
*[[Polycom User Guide]]
 
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
! scope="col" | Networking<br/>
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! scope="col"|Networking<br class="single_linebreak" />
! Calendar<br/>
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!|Calendar<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
|  
+
||
*[[Network Policy]]
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<ul><li>[[Network Policy]]</li><li>[http://www.igb.illinois.edu/network-activation-form Network Activation Form]</li><li>[[Hardware Address|Find Hardware (Mac) Address]]</li><li>[[Wireless Internet]]</li></ul>
*[http://www.igb.illinois.edu/network-activation-form Network Activation Form]
 
*[[Hardware Address|Find Hardware (Mac) Address]]
 
*[[Wireless Internet]]
 
  
|  
+
||
*[[Outlook Calendar]]
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<ul><li>[[Outlook Calendar]]</li></ul>
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
! 607 Classroom<br/>
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!|607 Classroom<br class="single_linebreak" />
! Skype for Business / Lync<br/>
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!|Skype for Business / Lync<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
|  
+
||
*[http://www.igb.illinois.edu/facilities-services/reserve-classroom Reserve Classroom]
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<ul><li>[http://www.igb.illinois.edu/facilities-services/reserve-classroom Reserve Classroom]</li><li>[[Classroom Information]]</li></ul>
*[[Classroom Information]]
 
  
|  
+
||
*[http://uc.illinois.edu/myuc Your Lync/Skype for Business Information]
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<ul><li>[https://www.igb.illinois.edu/telephone_account Request New Number/Make Changes to Existing Number]</li><li>[http://uc.illinois.edu/myuc Your Lync/Skype for Business Information]</li><li>[https://dialin.uillinois.edu/ Change Lync/Skype for Business Pin]</li><li>[http://uc.illinois.edu/e911acknowledge E911 Acknowledgement Form]</li></ul>
*[https://dialin.uillinois.edu/ Change Lync/Skype for Business Pin]
 
*[http://uc.illinois.edu/e911acknowledge E911 Acknowledgement Form]
 
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
! Printing and Scanning<br/>
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!|Printing and Scanning<br class="single_linebreak" />
! Generic Guides<br/>
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!|Generic Guides<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
|  
+
||
*[http://www-app.igb.illinois.edu/posterprinter/ Poster Printer Service]
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<ul><li>[http://www-app.igb.illinois.edu/posterprinter/ Poster Printer Service]</li><li>[[Printer Setup]]</li><li>[http://illiniunion.illinois.edu/techzone/RepairForm.aspx Printer Repair Form]</li><li>[[Network Scanning]]</li><li>[[Patent Safe|Setup Patent Safe Printer]]</li></ul>
*[[Printer Setup]]
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||
*[http://illiniunion.illinois.edu/techzone/RepairForm.aspx Printer Repair Form]
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<ul><li>[[Xserver Setup]]</li><li>[[Box.Net]]</li><li>[[Grant Info]]</li><li>[[Globus]]</li><li>[[Activating Windows or Office]]</li></ul>
*[[Network Scanning]]
 
*[[Patent Safe|Setup Patent Safe Printer]]
 
|  
 
*[[Xserver Setup]]
 
*[[Box.Net]]
 
*[[Grant Info]]
 
*[[Globus]]
 
*[[Activating Windows or Office]]
 
  
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
! Biotech<br/>
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!|Biotech<br class="single_linebreak" />
! UIUC/Technology Services<br/>
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!|UIUC/Technology Services<br class="single_linebreak" />
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
|  
+
||
*[[Genemapper|Genemapper Guide]]
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<ul><li>[[Genemapper|Genemapper Guide]]</li><li>[http://www.biotech.illinois.edu/form/biotech-genemapper-access-form Genemapper Access Form]</li><li>[http://www-app.igb.illinois.edu/biotech_schedule/ Biotech Calendar Schedule]</li><li>[[FCS Express Access]]</li><li>[[Sequencher]]</li></ul>
*[http://www.biotech.illinois.edu/form/biotech-genemapper-access-form Genemapper Access Form]
 
*[http://www-app.igb.illinois.edu/biotech_schedule/ Biotech Calendar Schedule]
 
*[[FCS Express Access]]
 
*[[Sequencher]]
 
  
|  
+
||
*[http://techservices.illinois.edu/ Technology Services Homepage]
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<ul><li>[http://techservices.illinois.edu/ Technology Services Homepage]</li><li>[http://go.illinois.edu/password Change UIUC Passwords]</li><li>[http://techservices.illinois.edu/services/virtual-private-networking-vpn/download-and-set-up-the-vpn-client Virtual Private Network (VPN)]</li><li>[http://techservices.illinois.edu/services/email UIUC Email]</li><li>[http://webstore.illinois.edu Webstore]</li><li>[https://status.illinois.edu/SystemStatus/jsp/current_events.jsp UOFI Current System Status]</li><li>[https://ede.cites.uiuc.edu/ede.cgi Forwarding @illinois.edu Email]</li></ul>
*[http://go.illinois.edu/password Change UIUC Passwords]
 
*[http://techservices.illinois.edu/services/virtual-private-networking-vpn/download-and-set-up-the-vpn-client Virtual Private Network (VPN)]
 
*[http://techservices.illinois.edu/services/email UIUC Email]
 
*[http://webstore.illinois.edu Webstore]
 
*[https://status.illinois.edu/SystemStatus/jsp/current_events.jsp UOFI Current System Status]
 
*[https://ede.cites.uiuc.edu/ede.cgi Forwarding @illinois.edu Email]
 
  
 
|}
 
|}
 +
<p>
  
 
+
</p>
 
+
{| class='wikitable' style="margin: 0 auto" border="1" cellspacing="1" cellpadding="1"
{| style="width: 900px;  margin: 0 auto" class="wikitable" border="1" cellpadding="1" cellspacing="1"
 
 
|-
 
|-
! colspan="2" scope="col" | Contacts
+
! colspan="2" scope="col"|Contacts
 
|-
 
|-
| [mailto:facilities@igb.illinois.edu facilities@igb.illinois.edu]<br/>
+
||[mailto:facilities@igb.illinois.edu facilities@igb.illinois.edu]<br class="single_linebreak" />
| Contact the facilities group regarding room scheduling or a facilities problem.<br/>
+
||Contact the facilities group regarding room scheduling or a facilities problem.<br class="single_linebreak" />
 
|-
 
|-
| [mailto:help@igb.illinois.edu help@igb.illinois.edu]<br/>
+
||[mailto:help@igb.illinois.edu help@igb.illinois.edu]<br class="single_linebreak" />
| Contact CNRG regarding a computer question.<br/>
+
||Contact CNRG regarding a computer question.<br class="single_linebreak" />
 
|-
 
|-
| [mailto:pcard@igb.illinois.edu pcard@igb.illinois.edu]<br/>
+
||[mailto:pcard@igb.illinois.edu pcard@igb.illinois.edu]<br class="single_linebreak" />
| Notify business office about Pcard orders placed, or inquire about a PCard.<br/>
+
||Notify business office about Pcard orders placed, or inquire about a PCard.<br class="single_linebreak" />
 
|-
 
|-
| [mailto:purchasing@igb.illinois.edu purchasing@igb.illinois.edu]<br/>
+
||[mailto:purchasing@igb.illinois.edu purchasing@igb.illinois.edu]<br class="single_linebreak" />
| Purchase order information or status.<br/>
+
||Purchase order information or status.<br class="single_linebreak" />
 
|-
 
|-
| [mailto:telecom@igb.illinois.edu telecom@igb.illinois.edu]<br/>
+
||[mailto:telecom@igb.illinois.edu telecom@igb.illinois.edu]<br class="single_linebreak" />
| Ask questions about phone lines,the IGB network or request new network lines.<br/>
+
||Ask questions about phone lines,the IGB network or request new network lines.<br class="single_linebreak" />
 
|}
 
|}

Revision as of 10:28, 22 May 2018

Carl R. Woese Institute for Genomic Biology University of Illinois at Urbana-Champaign 1206 W. Gregory Dr. Urbana, IL 61801

The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions.

For computer problems and questions: help@igb.illinois.edu

(For urgent problems call 217-333-4854, otherwise please contact us by e-mail if possible)

IGB
File Server
Policies
IGB E-mail
Desktop Backup
Biocluster
Video/Audio Conferencing
Networking
Calendar
607 Classroom
Skype for Business / Lync
Printing and Scanning
Generic Guides
Biotech
UIUC/Technology Services

Contacts
facilities@igb.illinois.edu
Contact the facilities group regarding room scheduling or a facilities problem.
help@igb.illinois.edu
Contact CNRG regarding a computer question.
pcard@igb.illinois.edu
Notify business office about Pcard orders placed, or inquire about a PCard.
purchasing@igb.illinois.edu
Purchase order information or status.
telecom@igb.illinois.edu
Ask questions about phone lines,the IGB network or request new network lines.